Contact TalesFM Support & Inquiries
Welcome to the TalesFM Help & Support Hub. Whether you're facing a technical issue with our online radio player, have a question about a station, or wish to share feedback, you're in the right place. Our team is dedicated to ensuring a flawless, ad-free streaming experience for our global community. We guarantee a response from our team within 24-48 business hours.
1. Real Connections Start Here
Your communication is the final link in our global audio chain. When you reach out, you're not just sending a message; you're helping us bridge continents, connect cultures, and amplify voices. This dialogue is crucial to our mission of providing a truly connected internet radio experience for everyone.
2. Customer Care & Listener Support
For immediate assistance with streaming issues, account help, or live troubleshooting, our dedicated support specialists are available by phone. We're ready to resolve your issue and get you back to enjoying the music and talk shows you love.
- Phone: +1 (800) 345-8791
- Hours: 24/7
3. Email Directory – Talk to the Right Team
Ensure the fastest resolution by directing your inquiry to our specialized teams. Each email is routed to an expert in that specific field for a precise and helpful response.
- General Support & User Queries: support@talesfm.com (For technical help, app performance, playback errors, or feature questions.)
- Business Partnerships & Strategic Collaborations: partnerships@talesfm.com (For brand collaborations, content syndication, and strategic growth opportunities.)
- Press, Media & Interviews: media@talesfm.com (To request our media kit, schedule an interview, or for all press inquiries.)
4. Registered Business Address
Our corporate headquarters are located in Brooklyn, NY. This address should be used for all official, legal, and corporate correspondence. Please note: This address is for mail correspondence only and is not equipped for in-person support inquiries.
- TalesFM Media Group
- 155 Harmony Lane, Suite 202
- Brooklyn, NY 11201
- United States
5. Join the Conversation
Be the first to know about new station launches, exclusive content, and important platform updates. Join our vibrant community of music lovers and news junkies across our official social media channels.
- Instagram: @the_talesfm
- X (Twitter): @thetalesfm
- Facebook: TalesFM
6. Visit Our Help Center
Why wait? Get instant answers to our most frequently asked questions. Our 24/7 Help Center is the fastest way to resolve common issues related to account settings, device compatibility, and broadcast quality.
7. Why Reaching Out Matters
Your feedback is the engine of our evolution. Every station request, bug report, and feature suggestion is logged and reviewed by our product and engineering teams. You are an active participant in improving the TalesFM platform for millions of listeners worldwide.
8.
Thank You
Thank you for helping us build the future of audio. We appreciate you being part of our global journey.